Homeless Housing Coordinator

Description

Our local government clients are recruiting a Homeless Housing Coordinator. To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out following legislation, strategies, policies and initiatives set out at the national, regional and local level – through adequate and regular case work supervision, advice, guidance and support.

Responsibility

To ensure duties under the Homelessness Reduction Act are met, delivering a proactive person-centred, outcome-focused, and end-to-end case management approach. To undertake comprehensive assessments that lead to focused and co-produced Personal Housing Plans (PHP) for each applicant.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• High level of education or equivalent demonstrable experience.
• Advanced – Microsoft Office (Word, Excel, Outlook), social media.

Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage.

Successful candidates will have:

• Significant experience in providing specialist homelessness casework to homeless applicants who may have complex needs.
• Significant experience working collaboratively to improve outcomes for people experiencing homelessness who may have complex needs.
• Ability and experience to consistently deliver high levels of customer service to homeless applicants who may have complex needs.
• Ability and experience of ensuring all aspects of casework are carried out following legislation, strategies, policies and initiatives set out at the national, regional and local level.
• Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions.
• Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework.
• Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service.
• Ability to effectively communicate with a range of stakeholders, including applicants, members, and partners.
• Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service.
• Significant knowledge of safeguarding best practice, including policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service.

Essential Compliance Requirements

• 3 Years' References.
• Enhanced DBS on the update service

A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.