Senior Business Support Officer – Children’s Social Care

We are recruiting three experienced Senior Business Support Officers to provide high-quality administrative and clerical support within Children’s Social Care. This is an excellent opportunity for organised, customer-focused professionals who can manage complex workloads, maintain accurate records and support colleagues in a busy public-sector environment.

This is a hybrid role with 60% office attendance on a rota basis. Flexibility to attend occasional evening meetings or work outside normal office hours may be required to meet service deadlines.

• Deliver efficient, customer-focused administrative and clerical support to the Children’s Social Care workforce.
• Complete routine and complex business support tasks accurately and within agreed deadlines.
• Maintain, review and improve data, records and information systems in response to changing service needs.
• Research information and produce accurate reports and management information in a range of formats.
• Handle sensitive, confidential and occasionally contentious information with discretion.
• Support projects and liaise effectively with internal teams, partner organisations and statutory and non-statutory agencies.
• Provide day-to-day guidance, mentoring and support to Business Support Officers.

• Demonstrable experience of delivering a comprehensive administrative service to agreed performance standards.
• Strong experience in prioritising competing workloads and meeting tight deadlines with minimal supervision.
• Excellent ICT skills, including Microsoft Office, spreadsheets, databases and word processing.
• Confidence using business systems; experience with LCS or EHM would be advantageous.
• Excellent written and verbal communication skills, with strong numeracy and customer-care abilities.
• Experience of supporting, mentoring or training colleagues.
• Sound knowledge of data protection, confidentiality, financial procedures, workplace health and safety, and equal opportunities.
• A good standard of general education.

You will be organised, responsive, and confident, working both independently and as part of a busy team. You will combine attention to detail with a flexible approach, excellent judgement and a commitment to delivering a professional service to colleagues, partners and members of the public.

An Enhanced DBS check is required for this assignment. The successful applicant must also demonstrate a commitment to equal opportunities, confidentiality and the appropriate handling of sensitive information.

If you have the required senior business support experience and can contribute quickly within a Children’s Social Care environment, submit your CV today for consideration. Early applications are encouraged.

DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.