Administrative Support Assistant-Children, Families

Description

Our Worcestershire local government clients seek an Administrative Support Assistant-Children, Families, to support statutory obligations and deliver effective services through a range of business activities.

Responsibilities

Undertake a range of administrative activities to support the business needs of Children's Social Care. Support activities that enable service users to access the service effectively and partner organisations and agencies to be fully engaged in delivering services. Progress work activities within specific projects and tasks delegated by the Team Leader to contribute to the effectiveness of the service. Collate and present data relating to service activities. Support specific service projects/tasks, including the research and collation of information. Handle a range of administrative work in support of the service, including the drafting and preparation of documents (in Word and Excel), writing minutes, preparing PowerPoint presentations, handling enquiries coming into the service, and organising meetings.

Qualifications – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• NVQ Level 2 in a relevant subject or equivalent
• ECDL / IT qualification/certificate
• Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM.

Criteria for Shortlisting –

• Demonstrable experience of working in children's social care or a similar environment.
• Considerable experience in administration.
• Demonstrable computing experience, especially in the use of software packages of MS Office, including the use of spreadsheets and databases.
• Considerable experience of office systems, including the production of correspondence and reports, filing, arranging and minuting meetings, dealing with incoming enquiries, diary management, document copying & scanning, keeping records, setting up & using IT equipment
• Experience in setting up and managing administrative/financial systems.
• Experience working on projects in collaboration with others.
• An ability to extract, present and convey accurate information and to disseminate such information where required.
• The literacy to draft documents.
• The numeracy to compile and present numerical data.
• An ability to work effectively on joint activities with colleagues and /or representatives from partner organisations and agencies.
• A polite, efficient manner, particularly when working under pressure and in circumstances where interruption may be commonplace.
• The ability to recognise, acknowledge and have regard to confidential and sensitive matters, including child protection.
• A willingness to enhance personal performance by seeking out constructive feedback, gaining insight and awareness of personal strengths and challenges.
• Ability to prioritise own workload to meet the requirements of service users and managers

Compliance Requirements

• 2 Years References
• Enhanced DBS & barred list check (Child & adult)
• Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.