Minute Taker - Families Service

Description

Our Local Government client in Plymouth, Devon, is recruiting a Minute Taker for the Families Service team to take minutes of strategy meetings and notes for various children's services meetings, including CYP statutory meetings, to ensure candidates understand the specific experience required. 2 days in the office, 3 days at home; however, they would need flexibility around this.

Key responsibilities:

• Taking minutes of strategy meetings and other CYP statutory meetings, summarising information to produce high‑quality documents that support effective decision-making and service delivery.
• Accurately recording meeting attendees and their contact details.
• Inputting minute‑related data into the IT system.
• Proactively suggesting improvements to efficiency, customer experience, and best practices.
• Carrying out other duties appropriate to the grade.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• NVQ3 or equivalent qualification or experience in business support.
• Willingness to undertake learning and development.
• Knowledge of correct grammar, spelling, and punctuation.
• Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM.

Criteria for Shortlisting - Ideal Candidate Profile:

• Basic knowledge of relevant legislation, policies, and procedures.
• Understanding of work within the Children, Young People and Families service.
• Broad Understanding of safeguarding issues.
• Experience using Microsoft Office and web‑based software.
• Demonstrable administrative experience and Understanding of office procedures.
• Experience providing effective customer service to internal and external customers.
• Experience working in a team.
• Experience in minute‑taking and note‑taking.
• Business support experience within statutory children's services.
• Ability to identify significant content during discussions and summarise it clearly.
• Excellent interpersonal and communication skills.
• Ability to maintain concentration during lengthy meetings.
• Ability to manage the emotional impact of sensitive information and seek support where needed.
• Strong literacy skills (spelling, grammar, punctuation).
• Team‑working skills to deliver a cohesive service.
• Time‑management skills to prioritise work and meet deadlines.
• High accuracy and attention to detail.

Essential Compliance Requirements

• 3 Years References/Work History
• Enhanced DBS
• Willing to engage in the mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.