Business Support Officer - Social Care

Description

Our local government clients in South Glamorgan seek a Business Support Officer - Social Care. We value experienced professionals who can make a meaningful difference in fostering connectedness among persons and guardians.  The successful candidate will hold a driving licence, as the role involves regular out-of-office work and hybrid working, highlighting the importance of their contribution to the community.

Responsibilities

This role involves overseeing and tracking statutory checks, supporting the team in preparing assessment documents, and maintaining accurate records. Your work will directly support vulnerable individuals and contribute to effective social care services.

Qualifications – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• NVQ level qualification or equivalent experience
• Hold a driving licence
• Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM.

Criteria for Shortlisting –

• Ability to develop information packs for foster/ kinship carers 
• Excellent verbal and written communication skills
• Ability to attend meetings. 
• Must have some experience in Social Care.
• Ability to complete home visits when required and willingness to attend training and development courses relevant to the role.
• Ability to coordinate, book and minute meetings would be desirable.
• Excellent administrative and organisational skills, who can work under pressure, be adept at managing their own workload, and use their own initiative.
• Able to handle sensitive information while maintaining confidentiality.
• Practical knowledge of Microsoft Office Suite, email, produce documents, use spreadsheets and produce presentations and other materials.
• Maintaining accurate databases and records using computerised systems.
• Able to work collaboratively as part of a team to ensure service objectives are met.

Compliance Requirements

• 2 Years References
• Enhanced DBS & barred list check (Child & adult)
• Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.