Public Health Administrator

Description

Our local government clients are recruiting a Public Health Administrator. To provide adequate administrative support to the Public Health Directorate.

Your Key Responsibilities will include:

To ensure that customer service always remains a high priority, and to act as a point of contact for service through telephone, email, internet, or face-to-face enquiries, ensuring all queries are resolved or redirected as appropriate. To cover Reception and associated duties in respect of all visitors, including signing in/out and directing them to the proper venue.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• NVQ2 or equivalent (including English and Mathematics)
• A certified qualification in computer literacy, such as ECDL, is desirable.
• Advanced –Microsoft Office, Word, Excel, Outlook, Social Media and CRM.

Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage.

• Demonstrable experience of providing Excellent Customer Service standards in a customer-facing Environment.
• Considerable experience working in an administrative role.
• Significant experience in office systems, including the production of correspondence and reports, filing, arranging and minuting meetings, dealing with incoming enquiries, diary management, and document copying & scanning, keeping records, setting up & using IT equipment.
• Considerable experience in setting up and managing administrative/financial systems.
• Has demonstrable expertise and experience in information technology (e.g. WORD, EXCEL) in an office environment.
• Experience in producing manual and computerised reports.
• Demonstrable experience of working in community settings, involving interface with the public.
• An understanding of local authority administrative procedures.
• Basic knowledge and understanding of health and safety legislation.
• Good communication skills, oral and written, are essential.
• The ability to convey and record information accurately is essential.
• Maintaining accurate records is essential.
• A methodical approach to working practices with the ability to work on one's own initiative.
• Experience in working to tight time-scales and deadlines.
• Awareness of the sensitive nature of work and the need for confidentiality.
• Ability to work regularly outside 'normal' office hours, including duties at weekends, some evenings, and on Bank Holidays if required.
• A willingness to undertake appropriate training.

Essential Compliance Requirements

• 3 Years References
• Standard DBS level is required
• A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.

Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.