Business Support Officer

We are recruiting a Business Support Officer for a local government client in East London. To provide comprehensive and professional administrative support within Children and Families, ensuring that systems meet procedural requirements and that all work undertaken is produced to a consistently high standard.

Responsibility

Responsible for developing, maintaining, and regularly updating manual and IT systems and supporting and enhancing the division's work. Arrange, coordinate, and conduct minute meetings as requested by managers, distributing the resulting papers to all relevant parties.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• Appropriate Secretarial Qualifications and/or NVQ level 3 in Admin
• European Computer Driving Licence or
• Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM.

Qualifications, Knowledge & Experience Requirements - Criteria-to be Tested at Shortlisting.

Successful candidates will be:

• Positive and motivated.
• Dynamic and enthusiastic team player.
• Innovative and committed.
• Passionate about supporting front line staff to achieve the best outcomes.
• Able to work flexibly, individually and as part of a team.
• Excellent communication skills and highly organised.
• Experience coordinating diaries and demonstrating a good understanding of the attributes needed to take accurate, effective and timely minutes.
• Experienced in providing high quality, confidential and proactive administrative support to a busy practitioner with the service.
• Able to collate, analyse and update data from internal and external sources.
• Able to synthesise and accurately record high quality systemic discussions concerning children and families promptly.
• Able to present complex information promptly and in a variety of formats.
• Able to use Google Docs effectively to administer, prepare reports, write letters and present information, and be a superuser for the team.
• Able to communicate confidently, effectively and assertively with people at all levels, verbally and in writing.
• Able to manage various demanding tasks simultaneously to achieve deadlines and targets.
• A proven track record of successful delivery of various administrative services, including the organisation of office systems.

Essential Compliance Requirements

• 5 Years References.
• Enhanced DBS.
• A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.
• Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace and ensuring that all voices are heard and valued.