PA to Director

Description

Our local government clients in Enfield, Greater London, the Environment & Communities Department, are looking for an experienced Personal Assistant to provide confidential, high-quality PA, secretarial, and administrative support to Directors and the wider Departmental Management Team. This is a fast-paced role supporting senior leaders, ensuring diaries, correspondence, meetings and key processes run smoothly and professionally.

Responsibilities

• Diary & inbox management for Directors, including scheduling and re-prioritising at short notice.
• Managing correspondence: scanning/recording, tracking actions, drafting and coordinating responses, obtaining signatures.
• Handling enquiries via phone/email, including escalation of urgent matters and signposting to the right officer.
• Organising meetings: agendas, papers, background information, room bookings, visitors, refreshments, travel arrangements.
• Minute-taking and actions for key meetings (including management team meetings), monitoring action completion and updates.
• Member and stakeholder support: weekly Member briefings; dealing with member enquiries; chasing responses for MEQs, complaints and FOIs to meet deadlines.
• Maintaining logs/records for key information (e.g., recruitment forms, resident enquiries, agency extensions)
• Processing/monitoring admin for Directors' teams as directed (e.g., sickness returns/logs, planned leave, leave approvals via IT system, expenses)
• Providing cover for other PAs and supporting the Executive Support function as required
• Always maintaining strict confidentiality.

Qualifications – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
• NVQ level 4 qualification or equivalent experience
• Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM.

Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate:

• Proven experience as a PA supporting senior management, including multiple diary/inbox management
• Strong organisation skills with the ability to plan, prioritise and meet deadlines in a busy environment
• Confident self-starter who can use initiative to resolve issues promptly
• Excellent communication skills and ability to build effective working relationships across the organisation and externally
• Experience dealing professionally with public and external organisation enquiries
• Strong IT capability across MS Office tools (e.g., Outlook, Word, Excel)
• Experience in producing accurate minutes and maintaining action logs

Compliance Requirements

• 3 Years References
• Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.