Central service charge team manager

Our client, a prominent organisation within the public sector, is seeking a Contract Central Service Charge Team Manager to oversee and manage service charge operations on a temporary basis. This role is based in Croydon, London, and requires a professional with proven experience in managing service charge teams, ensuring accurate charges, and maintaining high levels of customer satisfaction. The successful candidate will be responsible for leading a team, coordinating service charge assessments, and ensuring compliance with relevant regulations. You will act as a key point of contact for stakeholders, manage contractual obligations, and streamline processes to improve efficiency and accuracy.

• Proven experience in managing central service charge teams within a related industry
• Strong leadership and team management skills
• Excellent understanding of service charge calculations and regulations
• Effective communication and stakeholder management abilities
• Ability to oversee contractual obligations and resolve disputes efficiently
• Previous experience working within a public sector organisation is desirable

This role offers an exciting opportunity to lead a dedicated team in a reputable organisation, ensuring efficient service charge management and enhancing the overall customer experience. You will benefit from a competitive temporary package, a dynamic working environment in Croydon, and the chance to make a significant contribution towards the organisation’s service delivery standards. This is an excellent opportunity for an experienced service charge management professional looking to apply their expertise within a supportive and professional setting.