Public Protection Officer

Description

Our local government client is recruiting a Public Protection Officer, a role that focuses on public safety and provides a platform for personal growth. You will be able to develop your technical expertise, negotiation skills, and problem-solving abilities. Your work will be instrumental in keeping people safe, maintaining professional and legal standards, and achieving your full potential in delivering high-quality services and ensuring the discharge of statutory obligations.

Responsibility

To respond to, investigate, and resolve service requests relating primarily to noise, nuisance, and complaints relating to other areas within the Environmental Services remit, such as waste management or air quality. To assist in preparing the service and enforcement of legal notices under the Environmental Protection Act 1990, Control of Pollution Act 1974 and any other appropriate legislation.

Qualification – Essential

• GCSE Grade A-C (or equivalent) in English Language and Mathematics.
• A degree level of education Or Three years of demonstrable professional experience in the relevant specialism.
• Advanced –Microsoft Office, Word, Excel, Outlook, PowerPoint, and Social Media.

Essential - Skills, Abilities, & Experience

• Existing technical knowledge of Environmental Health / Licensing/legislation and the ability to develop technical expertise in a specific area.
• Excellent negotiation and problem-solving skills, resilience, and tact to maintain the confidence of all parties involved in a complaint.
• Relevant environmental protection working experience: dealing with noise and nuisance (dust, odour, smoke). I am a qualified environmental health officer or equivalent in EP work.
• Recent experience in the investigation of noise & nuisance complaints
• Excellent interpersonal and negotiation skills; able to communicate verbally and in writing with a wide range of contacts and deal with difficult or complex issues.
• Ability to accurately draft legal documents.
• Advanced user of Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook.
• Ability to accurately record data using specialist data management systems.
• Self-motivated and able to work under pressure to meet deadlines and targets whilst producing work to a high standard.
• Broad Knowledge & Legal Knowledge of Environmental Health Enforcement Matters, Including Domestic Noise Control and Nuisance intake.
• Able to progress in complex cases promptly, accurately, and following the relevant legislation and guidelines.
• The ability to provide accurate, comprehensive and efficient technical support.
• Excellent interpersonal and negotiation skills and ability to communicate verbally and in writing with a wide range of contacts and deal with difficult or complex issues.
• Ability to plan and prioritise workloads with minimal supervision and achieve regular and consistent outputs and performance targets.
• Full UK Driving Licence

Essential Compliance Requirements

• Two Years of References
• A pre-engagement screening is mandatory for this role.

Diamond Blaque Group, a leading public sector provider, is proud to be an equal opportunities employer and is acting as an employment agency for this vacancy.