Accommodation Placements Adviser
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| Job Type | Temporary / Contract |
| Location | Kings Cross London |
| Area | London, England |
| Sector | Admin & ClericalHousingProperty |
| Salary | £16.75 per hour – Inside IR35 |
| Start Date | Immediate Start |
| Telephone | 02088635271 |
| Job Ref | DBR04513 |
- Description
- Description
We are recruiting an Accommodation Placements Adviser; - to work in partnership with stakeholders to complete the letting process within set timescales, ensuring the effective and efficient running of the choice-based lettings system. The successful candidates will be responsible for providing timely, comprehensive and customer-focused service to applicants requiring social housing.
Qualification:
· GCSEs (A-C) or equivalent to include Maths and English
· Housing qualification or on-the-job experience working as an accommodation officer
· Advanced user –Microsoft Word, Excel, Outlook, PowerPoint, social media, and CRM:
Essential – Skills & Experience
· To be considered for this vacancy, the successful candidates will have at least one year’s
experience working within a Housing Allocations service.
· Relevant experience working in a housing environment within the public sector.
· Excellent communication skills, both written and oral, together with in-depth knowledge of
various IT systems.
· Experience in maintaining a housing database.
· Direct experience working within the community and effectively interacting with other
agencies to solve problems and disputes.
· Able to demonstrate the ability to listen and question to ascertain the customer’s needs.
· Working knowledge and previous demonstrable experience renting homes in a social
housing environment.
· Organised and able to work flexibly and independently under varying pressures to meet
goals and objectives.
· Ability to work proactively and collaboratively with colleagues within and beyond the team to
ensure customers receive the best overall service.
· Experienced with housing IT systems; including Home Connections and Northgate
· Detailed working knowledge of Housing Act 1996 Parts VI and VII
EssentialCompliance Requirements
· Able to provide three years of references – essential
· A pre-engagement screening is mandatory for this role.
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy
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