Technical Support Officer


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https://www.diamondblaquehr.com/204-technical-support-officer/admin-clerical/merseyside/job2023-04-11 16:51:471970-01-01 Diamond Blaque
Job Type Temporary / Contract
Location Liverpool Merseyside
Area Merseyside, England Merseyside England Liverpool Merseyside
Sector Admin & ClericalTechnicalAdmin & Clerical - Senior AdministratorAdmin & Clerical - Senior Business Support Admin & Clerical - Business SupportAdmin & Clerical - Administration
Salary £12.71 per hour – Inside IR35
Start Date Immediate Start
Telephone 02039876660
Job Ref DBR04486
Description
Description
To provide administrative support to any functions in the Planning Service, including validation of all types of applications received. To champion customer service to offer a modern, customer-focused, business-friendly service:
Responsibility
Provide technical and administrative support within the Service flexibly, ensuring that effective, efficient, and customer focussed service is delivered within required timescales. Assessment of fees, receipting, validating, inputting and processing all applications received by the service, in respect of Planning, Building Control and Land Charges.
Preparation of reports and letters in connection with items put to the planning committee:
Qualification – Essential
·        GCSEs (A-C) or equivalent to include Maths and English
·        Competencies associated with NVQ Level 3 in Administration or Business Studies or
         relevant experience
·        Advanced user –Microsoft Office, Word, Excel, PowerPoint, Outlook, MS Teams, Social
         Media and CRM:
Essential - Skills, Abilities & Experience
·        Proven experience working in a busy technical, administrative team, preferably within a
         related technical discipline
·        Significant experience in data input and interpretation of data*
·        Significant experience in using mapping and GIS-based IT systems to produce statistical
         information
·        Experience working within a technical environment
·        Experience in staff supervision
·        Excellent communication skills, both verbal and written
·        Excellent ICT skills
·        Ability to work under pressure and tight deadlines
·        Ability to work as part of a team
·        Ability to develop solutions to improve productivity
·        Proven problem-solving experience
·        Ability to assess plans and applications for fees and validation
·        Minimum of 3 days in the office
Essential Compliance Requirements
·        3 Years References
·        A pre-engagement screening is a mandatory requirement for this role;
Diamond Blaque is an equal opportunities employer.
Diamond Blaque is acting as an employment agency for this vacancy. 
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