Senior Housing Solutions Officer
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| Job Type | Temporary / Contract |
| Location | Romford - Essex – RM13RX |
| Area | Essex, England |
| Sector | HousingManagementProperty |
| Salary | £25.63 per hour PAYE |
| Start Date | January 2023 |
| Telephone | 02088635271 |
| Job Ref | DBR04447 |
- Description
- Description
We are recruiting a Senior Housing Solutions Officer to lead, supervise and monitor a team that works with the public.
To provide a high-quality service to households that may be homeless or at risk of homelessness, ensuring that the critical focus is on maximising opportunities for early intervention and the prevention of homelessness:
Responsibility
To manage the integration of the housing options and homelessness process for the benefit of customers, promoting channel shift and electronic case management to promote greater efficiency of service:
Qualification – Essential
· GCSEs (A-C) or equivalent to include Maths and English
· Educated to degree level or equivalent vocational experience
· Advanced user –Microsoft Office, Word, Excel, PowerPoint, Outlook, MS Teams, Social Media and CRM:
Essential - Skills, Abilities & Experience
· Substantial and relevant experience in the housing/homelessness field
· Experience and detailed working knowledge of housing legislation, case law and
guidance with homelessness
· Housing legislation, case law, guidance and policy with Housing Allocations
· Legislation and case law with private tenancies and security of tenure, relationship
breakdown and domestic abuse
· Legislation, regulations and guidance with welfare benefits, including personal benefits
and housing-related benefits
· Experience in assessing and interviewing vulnerable people, extracting sensitive
information and providing excellent customer care
· Knowledge of activities and techniques to prevent homelessness with the ability to
present innovative solutions
· Experience and detailed working knowledge of housing legislation
· Housing legislation, case law, guidance and policy; Homelessness Reduction Act 2017;
Housing Act 1996 Part 7;
· Robust Personalised housing Plans, Prevention and Relief Duties
· knowledge of activities and techniques to prevent homelessness with the ability to
present innovative solutions
· Demonstrable ability to lead and manage a team and monitor/review performance
against set targets for both the team and individuals.
Essential Compliance Requirements
· Three Years of Reference
· A pre-engagement screening is mandatory for this role
Diamond Blaque is an equal opportunities employer.
Diamond Blaque is acting as an employment agency for this vacancy.
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