Coroner Administrative Assistant and Court Usher
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| Job Type | Temporary / Contract |
| Location | Central London |
| Area | London, England |
| Sector | Admin & ClericalCustomer ServiceLegal |
| Salary | £29'546 |
| Start Date | Immediate Start |
| Telephone | 02088635271 |
| Job Ref | DBR04318 |
- Description
- Description
We are recruiting a Corners Administrative assistant & court usher; to provide Administrative Support to HM Coroner, Metropolitan Police and the Inner West London Coroner’s Consortium. To enable HM Coroner to deliver a high-quality coronial service to the community:
Responsibility
Providing general administrative assistance within the offices of the Coroner’s jurisdiction includes; administration of the post, organising meetings, dealing with telephone queries and responding to letters/emails both orally and in writing.
Enter data received by the Coroner’s Court into a bespoke case management system and other IT systems as appropriate
Assist with the management of the court diary and jury inquests, including, Meet and greet court users, jurors, visitors and witnesses, calling people into court/hearing rooms:
Qualification – Essential
· 3 GCSEs (A-C) or equivalent to include Maths and English
· NVQ Level Administration and Customer Service qualification or relevant experience
· Advanced user –Microsoft Office, Word, Excel, Outlook, Social Media, MS Teams:
Essential - Skills, Abilities & Experience
· Advanced computer literate with proficient IT skills in MS Word and Excel and CRM
database
· Experience working with the public by telephone, in writing and in person in a sensitive
environment
· Knowledge and understanding of administrative tasks within an office environment
· Experience in dealing and working with legal and medical professionals
· Knowledge of the Coronial system and the law relating to the Coroner’s service
· Ability to keep accurate and up-to-date records
· Experience of swearing in parties during hearings
· Excellent interpersonal, customer service and teamwork skills
· Flexible approach to work with high-level multi-tasking and movement from one site to
another at concise notice
· Ability to work in a stressful environment- where bereaved families are present and
deadlines may be subject to change at concise notice
· Experience in keeping records of tape recordings or hearings and making these records
available in the format required
· Experience in Issuing forms that enable the registrar of births, marriages and deaths to
register deaths and issue documents for funeral directors
· Ability to deal politely, efficiently and courteously with a wide range of individuals,
ensuring they feel supported, listened to, welcomed and confident in handling their
enquiry
· Solid experience in dealing sympathetically with distressed, agitated, confused or angry
customers
Essential Compliance Requirements
· Three Years of Reference
· Enhanced DBS within the last 12 months
· A pre-engagement screening is mandatory for this role
Diamond Blaque is an equal opportunities employer.
Diamond Blaque is acting as an employment agency for this vacancy
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